Terms of Use

Please carefully go through these terms of use before you decide to access the website www.amruthospitals.com or avail of the services made available by Amrut Hospital. If you proceed to access or use this website, you are agreeing to abide by these terms of use, without any limitations. You may not access or use this website if you do not agree to these terms of use. The hospital reserves the right to add, alter, remove or modify this website and/ or any information at any time without any prior notification.

User Eligibility:

The website is available only to entities and persons who have reached the age of legal majority and are competent to enter into a legally binding agreement(s) under the applicable law. If you do not qualify, you are not permitted to use the website.

General Disclaimer and Limitation of Liability:

The information provided on this website is for general and/or educational purposes only. The information provided on this website is for the sole purpose of publishing health information for public benefit. No information obtained by you from the website shall create any warranty not expressly stated by the Hospital in these terms of use. The provision of such information does not create a licensed medical professional/patient relationship, between Hospital and you and does not constitute an opinion, medical advice, diagnosis, or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner. For information on a particular medicine or for answers to your health concerns, you should always consult with your doctor or health care professional for their professional advice. Any feedback and/or opinion expressed in response to the queries received from the user should not be treated as medical advice until and unless the physical examination of the patient is carried out no treatment shall be initiated.

Information on this website concerning products approved for marketing is subject to the full prescribing information for such products. The Information does not amount to an invitation or endorsement to take medical services from Hospital or its partners nor is such Information a substitute for professional advice or solicitation in respect of medical services/ products or recommendation thereof. The hospital does not recommend the use of its products in a manner inconsistent with product labeling. If you decide to engage with a medical service provider to provide medical services to you, you do so at your own risk. In no event Hospital shall be liable to you or anyone else for any decision made or action taken by you relying on such information. The hospital or its partners shall not be responsible for any service deficiency by any medical service provider you engage with using the website. Please check with your doctor or health care professional, as necessary, regarding the evaluation of any opinion, advice, or other information discussed within this website or before taking any medications, products, or services stated herein.

While Hospital makes all reasonable efforts to ensure that the information contained in this website is accurate, Hospital cannot guarantee the accuracy or completeness of such information and the use of the same is at your own risk. The hospital provides, and you agree to use, this information and/or the services provided by the Hospital or any of its licensors or partners on an “AS IS” basis and on an “AS AVAILABLE” basis and without any warranties or conditions (express or implied). The hospital makes no representations or warranties of any kind or nature concerning this website or its contents and disclaims all representations and warranties, whether express or implied, arising by statute, contract, or otherwise, including, without limitation, any warranties of merchantability, accuracy, fitness for a particular purpose, title or non-infringement of third-party rights. In no event shall Hospital be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit), consequential or incidental damages arising from, or in connection with; the existence, access to, use of or inability to use this website; or from any materials, information, qualification or recommendations appearing in this website, regardless of whether Hospital has been advised as to the possibility of such damages. To the fullest extent permitted by law, Hospital and its partners disclaim all liability arising out of your use or reliance upon the website, the services, representations, and warranties made by other users, the content or information provided by any of the users on the website, or any opinion or suggestion given or expressed by Hospital or its partners or any user about any services provided by such user. Hospital and its partners assume no responsibility and shall not be liable for any damage to, or for any viruses that may infect your equipment on account of your access to, use of, or browsing the website or the downloading of any material, data, text, images, video content, or audio content from the website. If you are dissatisfied with the website, your only option is to discontinue using the website.

You acknowledge and agree that at no time Hospital is making any representation or warranty regarding any third party’s products or services, nor Hospital shall be made liable to you or any third party for any claims arising from or in connection with such third party products and services.

Medical records generated electronically, if provided, are only for convenience. These may not be complete and are subject to updates. You are requested to kindly collect the signed copy of the final reports from the Hospital. Please note that these medical records are not a substitute for medical advice/ opinion.

Interaction with Medical Service Providers:

• While hospitals will try to ensure a confirmed appointment with a medical service provider (like a doctor) for a user who requested an appointment on the website, hospitals do not guarantee that the user will get a confirmed appointment. Further, Hospital has no liability if such an appointment is later canceled, postponed, or rescheduled by the medical service provider, or if the medical service provider is not available as per the given appointment time. If you decide to engage with a medical service provider to provide medical services to you, you do so at your own risk.
• Hospital may provide value-added services that connect the user directly to the medical service providers via video call, voice call, text message, online chat, or other electronic means and the information exchanged is stored and used by the Privacy Policy. However, it is at the discretion of the user, to avail of such service if it is available.

Online Payment on the Website:

The website provides you the ability to pay online through a third-party payment for some of the services available on the website. If you choose to pay online, you may be directed to a third-party payment gateway to enable the processing of the payment. This transaction will be governed by the terms and conditions and privacy policy of the third-party payment gateway and the Hospital shall not be liable (a) if any transaction does not materialize or may not be completed for any reason whatsoever, or (b) in respect of any loss or damage arising directly or indirectly arising out of the decline or acceptance of authorization for any transaction, for any reason whatsoever.

The cancellation and refund policy applies to all online payments made through the website and will be governed by the third-party payment gateway and no responsibility in that regard lies with the Hospital. At the time of cancellation, the amount will be refunded via the same source of payment and will be subject to the payment terms of the source only and will be refunded within a given number of working days communicated by the third-party payment gateway.

Restrictions on the Use of the Website:

In addition to the terms of use set forth herein, you agree not to:

• (i) place any misleading information on the website;
• (ii) use or access any service, information, application, or software available via the website in a manner not expressly permitted by Hospital;
• (iii) input or upload to the website any information that may contain viruses or other programming routines that are intended to damage, interfere with, intercept or expropriate any the website or information or that infringes the Intellectual Property rights of another;
• (iv) use or access the website or services in any way that, in Hospital’s judgment, adversely affects the performance or function of the website or interferes with the ability of authorized parties to access the services or the website.

Feedback and Reviews:

You are solely responsible for the content that you choose to submit for publication on the website, including any feedback, reviews, or ratings. The hospital disclaims all responsibility concerning the content of any such feedback, reviews, or ratings, and shall not be liable, under any event, for any comments or feedback given by any of the users about the services provided by another user. All such feedback should be made by applicable law. The option of users to give feedback remains at Hospital’s sole discretion and may be modified or withdrawn at its sole discretion. The hospital may moderate such feedback at any time and shall not be obliged to act in any manner to give effect to the content of users’ feedback. Any information received from the users including but not limited to, comments, questions, feedback, reviews, data, suggestions, ideas, and alike, is and will be deemed non-confidential. The hospital shall have no obligations whatsoever concerning such information and shall be free to reproduce, disclose, and distribute the information to others without limitation.